These Terms of Service govern access to and use of LynkWe, a business communication, inbox, automation, booking, publishing, and reporting service operated by Studio9 LLC. By using LynkWe, you agree to these Terms.
Use of LynkWe
LynkWe is intended for lawful business use. You are responsible for your account, your team members, your connected websites and channels, and all content, messages, comments, media, replies, and publishing activity sent through or managed by your LynkWe account.
Connected Platforms
LynkWe may allow you to connect third-party platforms such as Facebook, Instagram, WhatsApp, booking tools, payment tools, email services, and CRM systems. Your use of those platforms remains subject to their own terms, policies, review requirements, messaging rules, rate limits, and account decisions. LynkWe does not control Meta, WhatsApp, Instagram, Facebook, Stripe, Google, or other third-party services.
Meta Business Assets
If you connect Facebook Pages, Instagram professional accounts, WhatsApp Business assets, or other Meta assets, you represent that you have authority to connect and manage those assets. You agree to use LynkWe in compliance with Meta Platform Terms, WhatsApp Business terms, Messenger and Instagram messaging rules, content policies, privacy requirements, and all applicable laws.
Acceptable Use
You must not use LynkWe to:
- Send spam, deceptive messages, phishing content, malware, or unlawful communications.
- Harass, threaten, impersonate, or mislead people.
- Publish or send content you do not have the right to use.
- Bypass platform rules, consent requirements, opt-out requests, messaging windows, or human-agent restrictions.
- Collect, use, or share personal data in a way that violates applicable law or platform terms.
- Interfere with LynkWe security, reliability, or other users.
AI and Automation
LynkWe may include AI-assisted replies, lead classification, summaries, routing, follow-up, and other automation features. You are responsible for reviewing and supervising automated outputs where appropriate. LynkWe may not be suitable for emergency, medical, legal, financial, or other high-risk communications without human review.
Publishing and Messaging
If you use LynkWe to publish content or send replies, you are responsible for the accuracy, legality, permissions, and consequences of that content. LynkWe may restrict or suspend publishing, messaging, automation, or account access if we believe use may violate law, platform rules, these Terms, or system security.
Subscriptions and Payment
Paid plans, free trials, renewal terms, cancellation timing, refunds, and plan changes are presented at checkout or in account communications. Unless otherwise stated, subscriptions renew automatically until canceled. You are responsible for maintaining accurate billing information.
Account Suspension or Termination
We may suspend or terminate access if you violate these Terms, fail to pay amounts owed, create security risk, misuse connected platforms, or use LynkWe in a way that could harm users, Studio9 LLC, LynkWe, Meta, or other connected services. You may stop using LynkWe at any time.
Privacy and Data
Our handling of personal information is described in the LynkWe Privacy Policy. You are responsible for providing any notices, consents, and lawful bases required for your own customers, visitors, employees, and connected channel users.
Disclaimers
LynkWe is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted service, error-free automation, approval by third-party platforms, or continued availability of any third-party API or platform feature.
Limitation of Liability
To the maximum extent permitted by law, Studio9 LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunities, or platform account actions arising from use of LynkWe.
Changes
We may update these Terms as LynkWe changes. Continued use of LynkWe after updated Terms are posted means you accept the updated Terms.
Contact
Studio9 LLC
Email: office@markdanielagency.com